A SIMPLE START. A NEW CONVERSATION.
One person. Face to face. Get ready for your next conversation with a clear guide to signing in, setting up your device, and starting a call.
18+ · Sign-in required
ONE PERSON AT A TIME
A 1v1 video call is a live conversation between two people using a camera and microphone. Both people can see and hear each other without joining a group call.
On Mixu, this is a way for adults to meet new people. This guide takes you through the practical steps before, during, and after a call.
YOUR FIRST CALL, STEP BY STEP
Know what happens next.
Take it one step at a time.
Open Mixu and choose a sign-in option shown on the screen. Sign in before trying to start a conversation.
Explore the profiles and connection options available in your account. Check the displayed coin or VIP requirements before you continue.
When Mixu asks, allow camera and microphone access for the call. Check your device’s selected camera and microphone if something is not working.
Start with a friendly introduction and give the other person time to respond. You can end the conversation whenever you choose.
Connection options and availability may differ by location and account.
A MINUTE OF PREPARATION
A little preparation helps you focus on the person, rather than your settings.
This is a preparation checklist. It does not test your device or request camera access.
NO GUESSING BEFORE YOU CONNECT
Mixu includes coin-based and VIP features. The amount of coins or access required depends on the feature you choose and the details displayed in your account.
For help with a specific charge or account issue, contact Mixu Support.
WHEN SOMETHING GETS IN THE WAY
A few practical checks before you try again.
Check that Mixu has camera permission in your browser and device settings. Select the camera you intend to use and make sure another app is not occupying it.
If the problem continues, close other camera apps and reopen Mixu. Rejoin only when your camera is ready; a black screen does not by itself confirm why a call failed.
Check your device volume, the selected speaker or headphones, and whether an audio device is connected. Ask the other person to check their microphone and mute settings.
If they cannot hear you, check your own microphone permission and selected input. Reconnect your headphones if the sound is going to the wrong device.
Check your internet connection and pause other activity using a lot of bandwidth. If possible, try a more stable connection before starting again.
Call quality can be affected by either person’s device or network. If the problem keeps happening, note your device, browser, and what you observed, then contact Mixu Support.
A BETTER CONVERSATION STARTS WITH YOU
Try an easy opener: “What have you been enjoying lately?” Listen, take turns, and respect what the other person chooses to share.
You can leave a call that feels uncomfortable. Keep passwords, payment details, and other sensitive information private, and use the reporting options available in Mixu for inappropriate behavior.
Read the Community GuidelinesThese terms often describe the same live, one-to-one video experience. “Call” emphasizes starting a connection; “chat” emphasizes the conversation. For a broader introduction to the format, explore our 1v1 video chat guide.
YOUR CALL QUESTIONS, ANSWERED
Practical answers about setup,
access, and getting connected.
Sign in to Mixu, choose an available way to connect, and review any coin or VIP requirements. Allow camera and microphone access when prompted, then follow the steps shown to begin your conversation.
You can access Mixu through its website using a compatible browser where the service is available. Sign in and allow the camera and microphone permissions needed for video. Availability and features may vary by region and device.
Yes. Use an available sign-in option shown by Mixu before starting your conversation. The options displayed on the sign-in screen are the ones currently available to you.
Do not assume every call is free. Mixu includes coin-based and VIP features; requirements depend on the feature and the details displayed in your account. Check those details and any promotional terms before starting.
You need an eligible Mixu account, a compatible device, a working camera and microphone, an internet connection, and the required permissions. Choose a well-lit place and check your audio before starting.
Check the browser and device permissions, make sure the correct camera and microphone are selected, and close other apps that may be using them. For persistent problems, contact Mixu Support with your device, browser, and a description of the issue.
You can end a conversation when you choose. If another person’s behavior makes you uncomfortable, leave the call and use the reporting options available in Mixu.
No. A one-on-one video call connects two people. A group call involves several participants. This page describes Mixu’s one-to-one calling experience.
You can use Mixu Messages to continue conversations with people you have met, subject to the options and access requirements shown in your account.
Mixu is for adults aged 18 and over who meet the eligibility requirements in its Terms of Service. You must also follow the Community Guidelines.
READY WHEN YOU ARE
You bring the conversation.
Start your next one-on-one video call on Mixu.
18+ · Sign-in required
